Unfettered, day-to-day support for Magento 1.x and Magento 2.x.

Consulting, debugging, integrations, custom development. You pay a flat fee of $249 per month, plus on-demand ticket service time at $140 per hour metered in 10-minute increments. No monthly retainers are required. Work with us and other developers non-exclusively with open workflows.

Scope of Service

  • Magento troubleshooting
  • Magento administration + configuration
  • Magento custom application engineering + development
  • API service integrations
  • Theme updates and changes
  • Third-party extension installations + deployments
  • Magento upgrades and security patches
  • External service coordinations + consulting (e.g. hosting, CDN, firewall, email)
  • Developer sourcing and onboarding

Service Features & Benefits  

  • No retainers, low fixed fees
  • Day-to-day ticket response
  • Git / GitHub application management
  • Non-exclusive workflow for developers independent of us
  • Uptime monitoring and EMS response


  • Low monthly usage for occasional work requests
  • Extreme customization needs - see Methods
  • Higher usage for weekly work requests or even daily deployments
  • Supplemental service and backup to existing developers

Read more about Sitesquad for the historical context of our Magento support and be sure to check out the FAQs.

Call Sitesquad at 412-353-9321 for more details.